Customer service is the number one priority of the company. We have a dedicated team of technical support engineers trained to deal with your queries. We offer a full on-site support and commissioning assistance service anywhere in the U.K. on all control equipment supplied since 1987.
Our support staff have gained their technical expertise through years of working within the lift industry, and have a vast knowledge that allows us to provide a first class support service to all our customers.
So if you have a problem then please call the Leicester office on 0116-269-0900 and we will do our best to solve it.
We now log all our technical calls into a database so please have the following information ready:
- Contract Number (e.g. C1234)
- Site Name
- Company Name
- Your name and number
An engineer will then call you back within 15 minutes and work with you to find a solution to your problem as soon as possible.